Pleasant Prairie Hotel

Simple guidelines help guests plan every stay with confidence.

DoubleTree by Hilton Pleasant Prairie Kenosha maintains clear policies alongside comfortable rooms and modern amenities to help guests enjoy a seamless stay. Important information regarding arrivals, departures, reservations, accessibility, and hotel services is available to make travel planning easier.

• Check-In and Check-Out

Check-in begins in the afternoon, while check-out takes place in the morning. Early arrival and late departure requests are accommodated when availability permits.

• Identification and Payment

A valid government-issued photo ID and an accepted payment method are required during check-in. Deposit or authorization requirements may vary depending on the reservation.

• Cancellation Policy

Cancellation and prepayment policies differ according to the selected room type and booking rate. Reservation details should be reviewed before arrival.

• Children

Children are welcome at the hotel. Occupancy limits vary depending on the selected accommodation.

• Parking

Complimentary on-site parking is available for registered guests throughout their stay.

• Internet Access

Wireless internet is available throughout the hotel and guest rooms.

• Smoking Policy

Smoking and vaping are not permitted inside guest rooms or indoor public areas.

• Pet Policy

The hotel welcomes pets in designated accommodations. Guests should confirm current pet guidelines, applicable fees, and availability before arrival.

• Accessibility

Accessible guest rooms and public facilities are available. Guests requiring specific accessibility features are encouraged to request them when making their reservation.